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Aviation Fueling & Services


Overview


Aviation refueling, hydrant and tanker operators are linked to accounting, dispatch and operations systems enabling two-way, real-time communication and greater productivity and efficiency. Delivery tickets and invoices are calculated and printed in the field increasing administrative capacity while automated, real-time transactions and electronic signature capture further eliminate paper based processes. Tickets, invoices and transactions are available on central servers immediately and can be reproduced by any vehicle or office upon request.

Integrated quality controls ensure operators adhere to company standards and set regulations. Comprehensive reporting and tracking tools increase your visibility and allow for maximum control in the field.

The Business Challenge


TouchStar software solutions have been successful in solving the following challenges faced by Aviation Fueling and Service businesses:

  • Quality control over fueling and service events
  • Resource utilization
  • Integration of Flight information Display System (FIDS) data
  • Management level reporting and Key Performance Indicators (KPIs)
  • Efficient resource planning and intelligent dispatch

 

Features

 

  • Integrated quality control by time of day, equipment and process performed
  • Paperless approach / Electronic storage of all paperwork
  • Real time visibility over assets and resources
  • Temperature compensated sold or tracked volumes
  • Product transfer, storage identification and loading terminal interfaces
  • Direct FIDS transmission to operators
  • Automated step-by-step vehicle inspection and secure defect notification
  • Online credit and industry card real time processing

 

Benefits / Efficiencies Gained

 

  • Elimination of duplicated or erroneous data entry and uncompleted paperwork
  • Increased refueler utilization as equipment moves efficiently gate to gate (versus base to gate)
  • FIDS interface allows operators clear visibility of gate and schedule changes
  • Automated inspections ensures policy compliance and greater safety measures for staff
  • Operators spend less time on paperwork
  • Improved customer service obtained through automated payment facility and access to own invoices (online)
  • Flexible fleet KPI reporting provides decision support to management

 

TouchStar Mobility & Enterprise Solutions are suitable for the following operations:

 

  • Aviation refueling services
  • Ramp and Gate Services
  • Airport Operations
  • Aviation Maintenance

 

For additional information or our contact details see Contact Us.